We offer one month free storage with AI function for all products. After the trial period, continued access to our Bird AI recognition service requires subscription to our paid cloud storage plan. Access the "Soliom Pro" APP -- user--Awareness Service. Scroll the folder tabs to the right and select the Birds Fans Plan. For a quick guide please visit at https://www.youtube.com/watch?v=XLZfho6Uf5U

We offer Free 3-day loop cloud storage with no AI recognition functionality, which is adequate for user's needs.

Yes, but we offer package deals for 2 cameras or more on both iOS and Android platforms. You'll see the discounted price reflected when you proceed to checkout.

Apple store cancel subscription:  https://support.apple.com/en-us/118428
Google Play cancel subscription:  https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid

1. Open the Soliom + app on your device.
2. Tap the "Me" button located at the bottom right corner of the screen.
3. In the "Me" section, navigate to "Cloud service".
4. Choose the package plan that best suits your needs.
To upgrade your current plan for increased storage options, if payment is made within 2 months, you have the option to cancel the 7-day package and switch to the 30-day package. Alternatively, feel free to reach out to us for assistance at care@soliom.net.

Please feel free to contact us at care@soliom.net for further assistance and details.

Sleep delay refers to the time for the wireless outdoor camera to automatically record after being triggered by movement. If you want to receive the alarm immediately, please adjust the sensitivity of the motion detection to high, so that the time to receive the alarm information will be faster.