Privacy Policy


Your privacy is genuinely important to us. so we’ve developed a Privacy Policy that explains how we collect, use, disclose, transfer, and store your information. 

We’ve tried to make it as transparent as possible, but this is a privacy policy, so some amount of legalese is unavoidable. If some bits seem unclear or you have any questions, please email us at care@soliom.net!

COLLECTION AND USE OF PERSONAL INFORMATION

Personal information is data that can be used to identify or contact an individual.

We and our affiliates may share this personal information with each other to carry out business and legal obligations (such as shipping you our products and making sure that you are eligible for our lifetime warranty) and use it consistent with this Privacy Policy and UK and EU law. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

WHAT PERSONAL INFORMATION DOES SOLIOM COLLECT?

When you order a product from our website or affiliated online retailer, we will need to process information such as your shipping address, billing address name, and email address. If you sign up to our mailing list, we’ll collect similar information to give you relevant details on offers, competitions, and just general news that you might find interesting.

COOKIES AND OTHER TECHNOLOGIES

Our website, online services, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand how people use our website, what they need help with, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

Soliom takes the security of your personal information seriously. We use SSL (Secure Socket Layer) for encrypting data in transit. At rest (i.e. when not transferring it), we encrypt your data. When your personal data is stored by us, we use computer systems with limited access housed in facilities using physical security measures. Online data is stored in encrypted form including when we utilize third-party storage.

PRIVACY QUESTIONS

If you have any questions or concerns about SOLIOM’ Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us.