Soliom Ships Worldwide

Soliom.net accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received and expedited shipping orders, such as Priority and Express shipping, are elevated in priority to meet the delivery deadline. All orders are shipped from our warehouses. Soliom ships to Worldwide and follows the standard methods of shipping.

Fast Shipping

• Free Fast Shipping on orders of $99 or more.
• For orders under $99, Fast Shipping is available for an additional $10.
• Orders are typically processed within 48 hours, excluding weekends and holidays.
• Once shipped, delivery typically takes 1–9 business days(US Only).
• Changes to your order, including cancellations, combining multiple orders, or changing the shipping address or shipping method, may affect your shipping fee or delivery timeframe.
• We reserve the right to modify or discontinue our Fast Shipping service at any time.

Shipping Procedures

• After the confirmation of your order, we will send you a shipping confirmation email when all or part of your order is shipped that will include the order tracking number. We will sent a shipping confirmation email with a tracking number for every shipment. You can also track the status of your order anytime by clicking on the Order Tracking link.

Delivering Your Package

• We process, ship, and deliver packages Monday to Friday.
• Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).

International Order

• International orders will be delivered in 10 to 30 days  with valid tracking number -- additional delays may occur during the holidays.
• Orders shipped internationally may take longer because they pass customs before reaching the final carrier.

Company name: Soliom Smart Technology Limited
Tel: +1 (888) 299 8883(PST: 10AM~6PM) Monday~Friday
E-mail: care@soliom.net
Address：Hang Wai Industrial Centre, Unit 185, Ground Floor, 6 Kin Tai Street, Tuen Mun, Hong Kong
US warehouse address：12915 Telegraph Rd ,Unit B#, Santa Fe Springs, CA 90670 (Do not accept return package)