Support

If you have a question or concern that hasn’t been answered by our FAQs, please get in touch with our Customer Experience Team by emailing care@soliom.net .

We will be able to answer your query most efficiently if you can provide (if applicable):

• The email address you used when ordering (if different)
• Confirmation of your shipping address
• A clear description of your question or problem
• 2 photos clearly showing the defect (for any product issues)

 

If you are enquiring about a Business or Press opportunity with Soliom, please get in touch with our Sales Team by emailing marketing@soliom.net .

They will be able to answer your query most efficiently if you can provide (if applicable):

• A short bio of you and your company / publication / channel
• A link to your previous work / website
• Where you currently trade
• A clear description of your intentions

 

Company name: SOLIOM SMART TECHNOLOGY LIMITED

Email: care@soliom.net

Address: SHOP 185 G/F, HANG WAI IND. CENTRE, NO.6 KIN TAI ST., TUEN MUN,NT,HONG KONG,HK,HK,000000, Hongkong