Support
If you have a question or concern that hasn’t been answered by our FAQs, please get in touch with our Customer Experience Team by emailing care@soliom.net .
We will be able to answer your query most efficiently if you can provide (if applicable):
- Your order number
- The email address you used when ordering (if different)
- Confirmation of your shipping address
- A clear description of your question or problem
- 2 photos clearly showing the defect (for any product issues)
If you are enquiring about a Business or Press opportunity with Soliom, please get in touch with our Sales Team by emailing marketing@soliom.net .
They will be able to answer your query most efficiently if you can provide (if applicable):
- A short bio of you and your company / publication / channel
- A link to your previous work / website
- Where you currently trade
- A clear description of your intentions