Some FAQs for reference:
• Bird Feeder camera, please click the "APP- user - feedback" to get support.
• The bird feeder camera is capable of tilting only 30 degrees. It does not need to take the camera out of the feeder. Keep the antenna facing upwards. Use the camera to scan the APP QR code.
• You can check our YouTube Free videos First to find the feeder camera power button, pair the camera, and get a one-month cloud service and bird's AI recognition free trial.

https://www.youtube.com/@zhengli4228/videos

(This YouTube video also demonstrates the correct method for filling the nectar in the BF10 old-style hummingbird feeder frame to solve the leaking problem.)

• For the BF10 old-style hummingbird feeder frame, the top should have a red cover with a white rubber gasket. Please ensure that the inside of the top lid is completely flat. Once you have adjusted it to be flat and ensured that the top is tightened with significant force, it should not leak. If your hummingbird feeder camera leaks nectar, please feel free to contact us at any time for a replacement.

 care@soliom.net

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 Or, please contact us via Facebook directly https://www.facebook.com/soliomcam (Follow and then chat via Message)