Help Center

To change or cancel your order, first find your order confirmation email that was sent to you. Inside the email, find and click the "Change or Cancel Your Order" button. 

You'll then be taken to this screen which displays your entire order.  

Yes, now we are offering a Free Shipping on all products.(Restricted to US region)

Once your items are inspected by the store, you'll get your refund typically within 5 Business Days.

• Your order has to have been placed  in the last 90 days. 
• All returns must be in brand spankin’ new and unused condition and in original packaging. 
• Soliom reserves the right to refuse a refund for any returns of damaged or used cases. 
• Any refund issued will be for the purchase price only and will not include the initial shipping charges.

• Any items that have been damaged.
• Items marked as final sale.
• Free gifts or promotional items with retail value.
• Original shipping charges except in cases where we have made a shipping error.