Privacy Policy

Your privacy is really important to us. Therefore, we have a Privacy Policy explaining how we collect, use, disclose, transfer and store your information.

We've done our best to make it as transparent as possible, but this is an email if some information is unclear or if you have any questions please email!

Collection and Use of Personal Information

Personal information is data that can be used to identify or contact an individual​​​.

We and our affiliates may share this personal information with each other to supplement business and legal obligations (such as shipping our products to you and ensuring you are eligible for our lifetime warranty) and for use in accordance with this Privacy Policy and UK and EU law it. You do not have to provide the personal information we request, but if you choose not to, in many cases we will not be able to provide you with our products or services or answer any questions you may have.

Solim collected some personal information?

When you order products from our website or affiliated online retailers, we need to process information such as your shipping address, billing address name and email address. Similar information is collected to provide you with relevant details about offers, competitions and general news that may be of interest to you.

Cookies and other technologies

Our website, online services, emails and advertisements may use "cookies" and other technologies, such as these technologies help us better understand how people use our website, what they need help, tell us that people have visited us certain parts of the website and to facilitate and narrow the effectiveness of advertising and web searches.


User biometric information: When you start to use the face recognition function, we will ask you to upload the facial feature information that the user wants to recognize, and obtain the information by analyzing the photos you upload.

Usage Data: During your interactions with our application terminals and services, we will automatically collect usage data related to visits, clicks, downloads, sending/receiving information, and other uses of our website and services.

Log Information: When you use our application, system and exception logs may be uploaded.

• Location Information: We collect location information in the background only when the user is using the app. When a new address is added to a device, we collect location information in the background to autofill the input. When the user pairs the device with the wifi network, we need authorization to query the SSID of the wireless network to automatically populate that SSID. We no longer collect location information after closing the app or when the user is not using the app.

How do we protect your personal information?

Solim takes the security of your personal information very seriously. We encrypt data in transit using SSL (Secure Shared Layer). We encrypt your data at rest (i.e. when not in transit). When your personal data is stored by us, we use limited-access computer systems that are stored using physical security measures. Online data is stored in encrypted form, including when we use third-party storage.

Private issues

If you have any questions or consequences regarding SOLIOM's Privacy Policy or data processing, or if you would like to file a complaint about a possible violation of local law, please contact us.